Frequently Asked Questions
Find answers to common questions about ARIA Wellness
General Questions
ARIA Wellness is a cutting-edge mental well-being application that uses generative AI-based auditory stimulation for neuromodulation and personalized mind care. Our app analyzes your psycho-physiological factors to provide tailored mental health support and wellness enhancement.
ARIA Wellness combines three core technologies:
- Neuromodulation: AI-generated auditory stimulation to influence brain activity
- Neurofeedback: Real-time analysis of your mental health states
- Personalization: Customized features based on your unique biological and environmental factors
No, ARIA Wellness is not a medical device. It's a wellness application designed to support mental well-being. It is not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with healthcare professionals for medical advice and treatment.
ARIA Wellness is designed for adults seeking to improve their mental well-being. However, it should not be used by individuals with certain conditions including epilepsy, seizure disorders, severe hearing impairments, or those with pacemakers. Always consult your healthcare provider before use if you have any medical conditions.
Features & Functionality
ARIA Wellness uniquely combines generative AI with neuroscience-based approaches. Unlike traditional meditation or wellness apps, we use sophisticated algorithms to create personalized auditory experiences that adapt to your specific mental health states and biological factors in real-time.
Results vary by individual, but many users report feeling initial benefits within the first few sessions. For optimal results, we recommend consistent daily use for at least 2-4 weeks. The app's AI learns from your responses and becomes more effective over time.
Yes, we highly recommend using high-quality headphones or earbuds for the best experience. The auditory stimulation features are designed to work optimally with stereo audio delivery directly to your ears.
For safety reasons, do not use ARIA Wellness while driving, operating machinery, or engaging in activities requiring full attention. The app is designed for relaxed, focused sessions where you can safely concentrate on the experience.
Privacy & Data
Yes, we take data security very seriously. All health data is encrypted end-to-end, and we use industry-standard security protocols. Your data is never sold to third parties, and you maintain full control over your information. Please review our Privacy Policy for complete details.
Absolutely. You can request deletion of your account and all associated data at any time through the app settings or by contacting our support team. We will process deletion requests within 30 days.
We only share your data with healthcare providers if you explicitly request it and provide consent. You have full control over what information is shared and with whom.
Technical Support
ARIA Wellness is available for iOS and Android devices. We recommend iOS 14.0+ or Android 8.0+ for optimal performance. The app works best on smartphones and tablets with good audio capabilities.
For technical support, please contact us through the app's help section or email support@ariawellness.com. Include details about your device, operating system version, and a description of the issue for faster resolution.
Some features work offline, but the AI-powered personalization and content generation require an internet connection. We recommend downloading sessions for offline use when you know you'll be without internet access.
Subscription & Billing
ARIA Wellness offers a free trial period and basic features at no cost. Premium features and advanced personalization require a subscription. We offer flexible subscription plans to meet different needs and budgets.
You can cancel your subscription anytime through your device's app store settings (Apple App Store or Google Play Store). Cancellation takes effect at the end of your current billing period, and you'll retain access until then.
Refund policies are determined by the app store where you made your purchase (Apple App Store or Google Play Store). Please contact the respective app store's customer service for refund requests. In special circumstances, you may contact our support team directly.
Still have questions?
If you couldn't find the answer you're looking for, please don't hesitate to contact our support team.
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